Hotel automation · Loyalty Accounts and Comps

Complimentary Rooms Routing

Sets routing on complimentary promotional reservations so charges never hit the guest.

2 min/reservationOPERA Cloud
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What it does

Comp and promotional reservations get their routing instructions set automatically, so the charges land where they should — never on the guest's folio, never as an awkward check-out conversation.

What your team gets

  • Routing set automatically on comp reservations
  • Guests never see charges they shouldn't
  • Two minutes per reservation recovered

How it goes live

  1. 1

    Talk to Sean

    A 30-minute call to map the workflow: how it runs today and which systems and data it touches.

  2. 2

    Get a fixed quote

    A fixed monthly price and a go-live date, within one business day of the call.

  3. 3

    Go live on your systems

    It runs on the systems you already have. You create the access — and can revoke it in one click.

Trust

Why hotels say yes

You're giving a company access to your reservation systems. Every trust signal is built into the product itself.

You create the access, you can kill it

You make the accounts in your own systems, see our user in your own extranet, and revoke in one click. Access we're given — never access we take.

PCI DSS certified — card data treated like card data

Credentials vaulted, card numbers masked to the last four digits, processing data deleted within 24 hours, and a data-processing agreement signed before we touch anything.

A named person, always reachable

Automations run themselves, but you're never alone with a robot — one named contact, Sean Anderson, and a reply-time promise on every account.

Related

More hotel automations

Teams that automate Complimentary Rooms Routing often take these off their plate too. One call covers all of them.

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Validates travel-advisor incentive rewards against your PMS before they are approved.

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