Loyalty System Updates
Updates loyalty records from the reservation and guest-spend data your properties submit.
What it does
Properties submit reservation and spend data; someone has to key it into the loyalty system. This automation reads the submissions and updates the member records in IMS — stays, points, spend — so members are credited on time and your team stops re-typing spreadsheets.
What your team gets
- Reservation and spend data posted to loyalty records
- Consistent updates across every property
- About 3 minutes saved per reservation
How it goes live
- 1
Talk to Sean
A 30-minute call to map the workflow: how it runs today and which systems and data it touches.
- 2
Get a fixed quote
A fixed monthly price and a go-live date, within one business day of the call.
- 3
Go live on your systems
It runs on the systems you already have. You create the access — and can revoke it in one click.
Why hotels say yes
You're giving a company access to your reservation systems. Every trust signal is built into the product itself.
You create the access, you can kill it
You make the accounts in your own systems, see our user in your own extranet, and revoke in one click. Access we're given — never access we take.
PCI DSS certified — card data treated like card data
Credentials vaulted, card numbers masked to the last four digits, processing data deleted within 24 hours, and a data-processing agreement signed before we touch anything.
A named person, always reachable
Automations run themselves, but you're never alone with a robot — one named contact, Sean Anderson, and a reply-time promise on every account.
More hotel automations
Teams that automate Loyalty System Updates often take these off their plate too. One call covers all of them.
Cashier Adjustments & Comp Rooms
Audits employee transactions daily to catch negative revenue and comp-room leakage.
Complimentary Rooms Routing
Sets routing on complimentary promotional reservations so charges never hit the guest.
Validation of Travel-Advisor Rewards
Validates travel-advisor incentive rewards against your PMS before they are approved.
Further reading
Stories and guides from hotel groups that automated this kind of work.
Luxury U.S. Hotel Group Saves 3,000+ Hours a Month
A hospitality operator beat its 600-hour savings target five times over with finance and operational workflow automation.
Read on robosize.me Article · Jun 2, 2026Is Your Guest Database Lying to You?
Automate PMS profile cleanup: merge duplicate guest records and improve VIP recognition, personalization and reporting accuracy.
Read on robosize.me ArticleHotel Staff Don’t Need to Work Harder, Just Smarter
Automation in hospitality is not about replacing people. It is about giving teams their time back.
Read on robosize.meThirty minutes with us. Months of manual work gone.
Bring the workflows that eat your team's time. You leave the call with a mapped process, a fixed quote and a go-live date — no slide decks, no discovery phase, no obligation.