OTA Reservation Processing
Automates OTA reservation setup end to end: routing, comments, alerts and VCC window switching.
What it does
Every OTA reservation that lands in OPERA gets set up correctly the moment it arrives: routing instructions applied, comments and traces added, alerts set, and the virtual card switched to the right payment window. Your reservations team stops doing setup and starts doing exceptions.
What your team gets
- Routing, comments and alerts applied on arrival
- VCC moved to the correct payment window
- Runs on every reservation, 24/7
How it goes live
- 1
Talk to Sean
A 30-minute call to map the workflow: how it runs today and which systems and data it touches.
- 2
Get a fixed quote
A fixed monthly price and a go-live date, within one business day of the call.
- 3
Go live on your systems
It runs on the systems you already have. You create the access — and can revoke it in one click.
Why hotels say yes
You're giving a company access to your reservation systems. Every trust signal is built into the product itself.
You create the access, you can kill it
You make the accounts in your own systems, see our user in your own extranet, and revoke in one click. Access we're given — never access we take.
PCI DSS certified — card data treated like card data
Credentials vaulted, card numbers masked to the last four digits, processing data deleted within 24 hours, and a data-processing agreement signed before we touch anything.
A named person, always reachable
Automations run themselves, but you're never alone with a robot — one named contact, Sean Anderson, and a reply-time promise on every account.
More hotel automations
Teams that automate OTA Reservation Processing often take these off their plate too. One call covers all of them.
OTA VCC Reconciliation
Daily reconciliation of OTA virtual-card transactions so no revenue slips through — money found, posted in OPERA, protected going forward.
Booking.com ↔ PMS Reservation Reconciliation
Compares reservation status between the Booking.com extranet and your PMS inside the 48-hour window.
Third-Party Routing Instructions (VCC)
Moves virtual cards to the correct payment window before they can be swiped over at check-in.
Further reading
Stories and guides from hotel groups that automated this kind of work.
How Automation Helps Hotels Tackle OTA Revenue Leakage
After a €100,000 recovery at a four-star hotel: how automated VCC reconciliation detects OTA payment discrepancies and recovers missed revenue.
Read on robosize.me Article · Apr 24, 2026Reclaim 68 Hours a Month per Property on Booking.com and Card Reconciliation
Hotel teams lose hours reconciling reservations and payments by hand. How automation gives up to 68 hours back per property.
Read on robosize.me ArticleThe Operational Tax Hotel Groups Don’t Realize They’re Paying
Repetitive daily tasks quietly consume thousands of hours across hotel portfolios. Where that hidden cost comes from.
Read on robosize.meThirty minutes with us. Months of manual work gone.
Bring the workflows that eat your team's time. You leave the call with a mapped process, a fixed quote and a go-live date — no slide decks, no discovery phase, no obligation.