Hotel automation · Reservation Management

Expedia VIP

Looks up VIP reservations in the OTA and flags them in your PMS with the right package attached.

1–2 min/VIP~1 hrs back every month2 systems
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What it does

Expedia VIP guests are identified automatically and flagged in your PMS with the correct VIP package attached — before arrival, not after the review. Never miss a VIP moment because the flag lived in one system and the guest in another.

What your team gets

  • VIP reservations identified in the OTA automatically
  • PMS flagged with the right package before arrival
  • 1–2 minutes saved per VIP — and no missed recognition

How it goes live

  1. 1

    Talk to Sean

    A 30-minute call to map the workflow: how it runs today and which systems and data it touches.

  2. 2

    Get a fixed quote

    A fixed monthly price and a go-live date, within one business day of the call.

  3. 3

    Go live on your systems

    It runs on the systems you already have. You create the access — and can revoke it in one click.

Trust

Why hotels say yes

You're giving a company access to your reservation systems. Every trust signal is built into the product itself.

You create the access, you can kill it

You make the accounts in your own systems, see our user in your own extranet, and revoke in one click. Access we're given — never access we take.

PCI DSS certified — card data treated like card data

Credentials vaulted, card numbers masked to the last four digits, processing data deleted within 24 hours, and a data-processing agreement signed before we touch anything.

A named person, always reachable

Automations run themselves, but you're never alone with a robot — one named contact, Sean Anderson, and a reply-time promise on every account.

Related

More hotel automations

Teams that automate Expedia VIP often take these off their plate too. One call covers all of them.

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